Shipping policy

Shipping Policy

This document explains our shipping policy for customers who buy from https://ecofriendlyganeshamurti.com/ If you have any questions, please contact our customer service team by calling or messaging on WhatsApp at 9990540046 . We are available Monday to Saturday from 10:00 AM to 6:00 PM Indian Standard Time (IST)

Order Processing Time

All orders placed before 12 PM, Monday to Saturday, are processed and dispatched the same day. Orders placed after 12 PM will be dispatched the next day. Orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or the next business day.

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You can track your package directly on the carrier’s website.